Please call 603-882-5640 for full rental details. If you don’t see a costume on our website, please ask! We may have it available and in many cases can send a photo of the costume via email.
-Rental Rates are for a 2-4 day usage. To and from shipping will be charged when the order ships. The return label will be included with the costume. Longer term rentals are available with extended usage fees.
-Late fees are 10% cost per day per costume and may be charged for rental items that are postmarked after the agreed upon return date.
-Costumes are not to be altered in any way by the customer. All alterations are done in-house prior to shipment and are subject to an alteration fee. Any alterations done by the customer are subject to repair fees.
-Do not wash the costume yourself. We will clean all costumes. If we are unable to get the costume cleaned, it will be considered damaged and you will be responsible for replacement.
-Reasonable wear to the costume is to be expected and accepted. Damage is considered to have occurred by: tearing, burning, cutting, excessive make-up, removal of buttons, medallions, badges or other kinds of trim. Lost or damaged articles while in your possession or by improper packing for return shipment will be charged at the replacement cost. All costumes should be returned dry.
-Costumes that are not returned will be charged a replacement fee.
-At this time we do not rent to our International customers. These items will be available for purchase only.
-All rentals require a valid credit card on file for security deposit.
-Orders received less than 5 business days prior to shipping may incur a 20% rush fee. You are also responsible for additional expedited shipping costs if required or requested.
Rental Cancellation Policy:
Once you reserve a rental costume, it is taken out of inventory and set aside for you on your date of use. If the date of your event changes and the costume is available for your new date, we will try to accommodate you. A nominal fee may be applied. If your event is canceled or you decide you no longer need the costume, you will be responsible for a cancellation of fee up to 50%.
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